Privacy Policy
This Privacy Policy (“Policy”) outlines how montycasinos.com (“la-press”, “we”, “us”, or “our”) collects, uses, stores, and shares information when you access or use our website, montycasinos.com, and its related sites (collectively, the “Site”), as well as the services provided through them (the “Services”). Your use of or access to the Site signifies your agreement to the terms set forth in this Policy.
For users accessing our Services from Australia or where our Services are provided within Australia, we manage personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”), in addition to all other applicable privacy legislation.
1. Scope and definitions
This policy pertains to all individuals who visit our site, including those who browse without establishing an account or conducting transactions (“Visitors”), as well as registered users or partners who utilise our services (“Authorised Customers”). It outlines the handling of information collected through our primary website and any associated subdomains or versions specifically directed towards an Australian audience.
“Personally Identifiable Information” (PII) refers to any data that can identify, contact, or locate the person to whom such information pertains. This includes, but is not limited to, names, addresses, phone numbers, email addresses, financial profiles, and credit card information. PII does not encompass information that is collected anonymously, aggregated, or demographic data not connected to an identifiable individual.
For individuals in Australia, the term “personal information” is defined in accordance with the Privacy Act 1988 (Cth). It includes any information or opinion about an identified individual, or an individual who is reasonably identifiable, regardless of whether the information is accurate or recorded in a material format.
2. Information we collect
We collect information from all visitors, including profile details provided through forms, such as your name and email address. When you access the Site, we automatically receive technical and usage data, including your IP address, browser type, operating system, referring and visited pages, access times, and approximate geographic location.
From authorised customers, we may collect additional information such as your name, business name, postal address, telephone number, and email. Furthermore, we may gather data regarding the nature and size of your organisation or project, as well as the volume and nature of any services, advertising, or inventory you intend to utilise or provide through the Site.
In the event of competitions or promotional campaigns, we may collect contact and identity data, including your name, email address, and location. Where necessary to verify eligibility, we may also collect your age or date of birth. We process your marketing and communication preferences, including your consent to receive materials from us or our partners. If you are a winner, additional details—such as postal address, payment information, and proof of identity—may be required to facilitate prise delivery.
Generally, we do not intentionally collect “special categories” of personal data (e.g., information regarding health, race, religious beliefs, political opinions, or criminal records). For users in Australia, we avoid collecting “sensitive information” as defined by the Privacy Act unless strictly necessary and provided with your explicit consent, or where an exception applies under the Australian Privacy Principles (APPs).
In addition to personally identifiable information, we collect non-identifying “Non-personal Information”. This includes aggregated usage statistics and technical data transmitted by your device, such as browser language and screen resolution. This information is utilised in an anonymised format and cannot, in isolation, be used to identify you.
3. How we collect information
We collect information directly from you when you complete forms, contact us, register for an account, respond to surveys, enter competitions, or otherwise communicate with us through the Site. We also automatically collect information through cookies, web beacons, and similar technologies as you browse or use the Site.
Where permitted by law and this policy, we may also receive information from third-party service providers that support functions such as payment processing, analytics, hosting, security, and email delivery. For Australian users, we strive to collect personal information directly from you wherever it is reasonable and practicable to do so, in accordance with the Australian Privacy Principles (APPs).
4. How we use your information
We utilise Personally Identifiable Information (PII) and Non-personal Information to operate, maintain, and enhance the Site and Services, as well as to facilitate the processing of requests, transactions, registrations, and contest entries. This data further enables us to communicate effectively with you, including responding to enquiries, issuing administrative notices, and providing critical service updates.
Unless you have opted out, we may provide information regarding our services, research opportunities, or other content deemed relevant to your interests. Both PII and non-personal information are analysed to monitor usage trends, administer the Site, and improve our features and overall user experience.
Your information is also employed to safeguard the security and integrity of the Site, detect and prevent fraudulent or unlawful activity, and ensure compliance with our legal and regulatory obligations. In the event of a competition win, we may use limited details—such as your name, general location, and provided imagery—for reasonable marketing and promotional purposes, subject to applicable laws and contest rules.
For users in Australia, we manage personal information with transparency and take reasonable measures to ensure that all data collected, used, or disclosed remains accurate, complete, and current, in accordance with Australian Privacy Principles (APPs) 1, 10, and 11.
5. Legal bases and purposes (including Australia)
Where data protection laws require a legal basis for processing personal data, we rely on several grounds. In certain instances, we process data with your consent, such as for sending marketing communications or placing non-essential cookies. In other situations, processing is necessary for the performance of a contract with you, for example, when providing services you have requested.
We may also process personal data to comply with our legal and regulatory obligations, which include record-keeping, consumer protection, and financial reporting requirements. Furthermore, we process data based on our legitimate interests, such as improving our Site, securing our systems, and preventing fraud, provided these interests are not overridden by your rights and interests.
For individuals in Australia, we collect, hold, use, and disclose personal information for the purposes outlined in this policy, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These purposes include providing and managing our services, communicating with you, conducting analytics for service improvement, complying with Australian legal obligations, and addressing enquiries and complaints.
6. Cookies and similar technologies
The Site utilises cookies and similar technologies to distinguish users, enable core functionality, and enhance your experience. Session cookies are temporary and remain in your browser only until it is closed. These cookies are essential for normal operation and security, such as maintaining login sessions and automatically logging you out after inactivity. Persistent cookies, on the other hand, remain on your device for a longer duration and may be set by us or by third-party providers.
Persistent cookies include analytical or performance cookies, which collect anonymous data on page visits and duration; functionality cookies, which retain your settings and preferences for future visits; and targeting or advertising cookies, which track pages and links accessed to better understand your interests and, when applicable, tailor content accordingly. While cookies typically do not contain information that directly identifies you, certain cookies may be linked with other data to form personally identifiable information (PII).
You can configure your browser settings to refuse some or all cookies or to notify you when a cookie is being set. Please note that disabling cookies may affect the functionality of certain features on the Site and your overall experience. Where legally required, we will obtain your consent before using non-essential cookies or similar tracking technologies. For Australian users, we adhere to relevant guidance under the Privacy Act and Australian Privacy Principles (APPs), ensuring transparency about the types of cookies used and their purposes.
7. Login and analytics information
We use login and technical information—such as IP addresses, internet service provider details, browser and operating system types, access times, and referrer URLs—to analyse trends and overall traffic, administer and protect the Site, track aggregate usage and user paths, and create anonymised statistical reports. We process this data in an aggregated or pseudonymised form and do not use it to make decisions about individual users unless required for security, fraud prevention, or legal obligations.
In certain circumstances, we share information with third parties. Limited Personal Identifiable Information (PII) regarding Authorised Customers may be shared with other Authorised Customers when necessary to evaluate potential transactions or collaborations, provided such disclosure remains consistent with this Policy. Furthermore, we share PII and non-personal information with trusted service providers and business partners who perform critical functions on our behalf—including hosting, payment processing, analytics, customer support, marketing, and technical diagnostics. These parties are subject to rigors confidentiality and data‑protection obligations and are granted access to data strictly on a need‑to‑know basis.
We may disclose anonymised or aggregated data that does not identify specific individuals to our affiliates and subsidiaries for internal business, research, and reporting purposes, as well as to advisors, auditors, researchers, and potential investors. PII may be disclosed when required to comply with applicable laws, court orders, or law‑enforcement requests; to enforce our legal rights or policies; or when we believe such disclosure is reasonably necessary to protect our users, our organisation, or any third party from harm, fraud, or security threats. In the event of a merger, acquisition, restructuring, or the sale of all or part of our assets, relevant information may be transferred to a prospective or actual buyer or partner, subject to appropriate safeguards and applicable legal requirements.
For users based in Australia, when personal information is disclosed to third‑party service providers (including those located internationally), we take reasonable measures to ensure that recipients adhere to privacy standards comparable to the Australian Privacy Principles (APPs), in compliance with APP 8 cross‑border disclosure obligations.
9. International transfers (including Australia)
We may operate or rely on service providers in various countries, which means your information might be stored and processed outside the country where it was originally collected. This includes jurisdictions where data protection laws may differ from those in your home country. Where legally required, we implement safeguards, such as contractual protections and data processing agreements, to ensure your Personally Identifiable Information (PII) receives an adequate level of protection in any country where it is processed.
For users in Australia, personal information we hold may be disclosed to overseas recipients, such as cloud-hosting providers, analytics services, or support teams located in other countries. We take reasonable steps to ensure that any overseas recipient does not breach the Australian Privacy Principles (APPs) in relation to your personal information or that another exception under the Privacy Act 1988 (Cth) applies. By using the Site, you acknowledge that your information may be transferred, stored, and processed outside your country as described in this Policy.
10. Data security
We employ commercially reasonable measures to safeguard Personally Identifiable Information (PII) from unauthorised access, loss, misuse, or disclosure. These measures include limiting access to PII to a select group of authorised employees and contractors on a need-to-know basis, secured by passwords and other access controls. Sensitive information, such as payment details transmitted over the internet, is protected using encryption protocols. Additionally, we regularly review and audit our security systems and practices, implementing technical safeguards such as firewalls, secure servers, and security monitoring tools.
However, it is important to note that no system or internet transmission can be entirely secure. While we are committed to protecting your information, we cannot guarantee absolute security, and any transmission is undertaken at your own risk. To the extent permitted by law, we are not responsible for breaches that occur despite the implementation of reasonable security measures. For users in Australia, we comply with APP 11 by taking reasonable steps to protect personal information from misuse, interference, and loss, as well as from unauthorised access, modification, or disclosure.
11. Data retention
We retain Personally Identifiable Information (PII) for the duration required to provide our Services, maintain your account, and fulfil our legal, regulatory, tax, and accounting obligations. This data is also kept to resolve disputes, enforce our agreements, and support legitimate business purposes as permitted by law. Non-personal and anonymised data may be retained for a longer period for analytics, research, and security purposes, provided it cannot be used to identify you.
For our Australian users, we take reasonable measures to destroy or de-identify personal information when it is no longer required for any authorised purpose, and we are not obligated by law or a court/tribunal order to retain it, in accordance with the Australian Privacy Principles (APPs).
12. Your rights and choices
You may opt out of receiving marketing emails or other unsolicited communications from us or our affiliated agencies at any time by utilising the unsubscribe or opt-out links included in those messages or by contacting us directly using the details provided in the “Contact Us” section. Please note that even if you choose to opt out of marketing communications, we may still send you important administrative messages pertaining to your account or the Services.
You may request access to the Personally Identifiable Information (PII) we hold about you and request corrections or updates to any inaccurate or incomplete information by contacting us. To process such requests, we may be required to verify your identity, as permitted by applicable law. Additionally, you may request the deletion or deactivation of your PII in our active systems. While complete removal of all residual data may not be immediately feasible due to backups and logs, we will ensure your PII is functionally deleted, meaning it will no longer be actively used, sold, or disclosed unless required by law or for security and fraud-prevention purposes.
Depending on applicable law, you may also have additional rights, such as the right to data portability, the right to object to certain types of processing, or the right to restrict processing. Where such rights are applicable, we will address requests in accordance with relevant legal requirements.
If you are located in Australia, you may request access to or correction of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We will respond to access and correction requests within a reasonable timeframe. In cases where access is refused due to an applicable exception under the Privacy Act, we will provide written reasons for the refusal and advise you of available options.
13. Complaints (Australia)
Australian residents with concerns regarding the management of their personal information are encouraged to contact us using the details provided in the “Contact us” section. Please include comprehensive details to assist our investigation. We will review your complaint thoroughly and provide a response within a reasonable timeframe.
If our resolution is not satisfactory, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC). Further information regarding contact details and formal complaint procedures is available on the OAIC website at www.oaic.gov.au.
14. Third‑party links and services
The Site may contain links to third-party websites, services, content, or advertisements that are neither owned nor controlled by us. Please be advised that once you navigate to an external site, the collection and processing of your data are governed by that entity’s specific privacy and cookie policies, rather than this policy. We do not endorse, nor can we be held responsible for, the privacy practices or content of any third-party services. We strongly recommend reviewing the privacy policies of any external sites before disclosing personal information.
15. Children and minors
Our services are not intended for use by individuals under the age of 18, or the age of majority in your jurisdiction if that age is higher. We do not knowingly collect Personally Identifiable Information (PII) from minors. If we discover that PII has been collected from a minor without the necessary consent, we will take all reasonable measures to promptly delete that information.
16. Changes to this Privacy Policy
We may, at our discretion, update this policy periodically. The most current version will always be accessible on the Site, indicating its latest revision date. Should any changes materially alter how we use or disclose your Personally Identifiable Information (PII), we will provide additional notification through the Services or by other suitable methods and, where legally required, obtain your consent. Your continued use of the Site following the implementation of such changes signifies your acceptance of the revised Policy.
17. Contact us
For any enquiries regarding this Privacy Policy, our data practices, or your rights, please reach out to us using the contact information provided on montycasinos.com. If you are based in Australia and wish to address a privacy-related matter, kindly specify that your query pertains to “Privacy – Australia” to ensure it is directed appropriately. We will respond within a reasonable timeframe and in compliance with applicable laws.